Need to check out the whole message after sending a campaign and notification to a subscriber? This solution has got you covered!
Telgoo5 has a functionality which lets the user view the email and SMS notifications directly from the CSR notes section.
This feature provides a more clear picture of all communications sent to a subscriber at a glance.
To view notifications in CSR notes, follow the below steps.
1. Navigate to the customer CSR page and locate customer notes.
2. You can view Email and SMS notifications sent to the particular subscriber by clicking View email and View SMS.
View Email
View SMS