Declined Payment (PC932) feature allows agents to check Declined Payment Transactions in Telgoo5 system.

To access Declined Payment:
Go to example.telgoo5.com >> Log in to Telgoo5 >> Select a customer >> Click on Customer Service (PC400) >> Click on Billing and Invoice (PC75) >> Click on Declined Payment (PC932)

Features of Declined Payment:
1. No. # - This will show the number of entries

2. Name on Card- This will show the Name on the card for that particular declined transaction.

3. Transaction Type- This will show the declined transaction’s type

4. Transaction Date- This will show the date and time of declined transaction

5. Card Type- This will show the card type – Visa or MasterCard

6. CC# (Credit Card Number)- This will show the Credit Card Number

7. Address 1- This will show the permanent address

8. Address 2- This will show the temporary Address

9. City- This will show the City

10. State- This will show the State

11. ZIP- This will show the ZIP

12. Transaction ID- This will show the Transaction ID of Declined Transaction

13. Source- This will show the source of transaction

14. Amount- This will show the Amount of Declined Transaction

15. Code- This will show the Code of Declined Transaction

16. Reason- This will show the Reason of Declined Transaction