The NLAD failure report enables users to view NLAD failure responses for customers, with the option to filter the report based on a specified date range.
Results
| # | Enroll ID | Event | Date | State | Agent ID | Result | Comment |
|---|---|---|---|---|---|---|---|
| 1 | WXX12345 | VerifyAcp | 03-05-2024 | WY | ewebsiteapi | {\"msg_code\":\"NLAD005\",\"msg\":[\"UNAVAILABLE_DEVICE_IN_PROGRESS:- Another provider has already given a one-time device benefit to this subscriber and is still within the administrative window for claiming the benefit. You can offer the subscriber a device after the filing deadline in the following month if the provider does not submit a claim: 07\\/24. Contact ACProgram@usac.org to dispute.\",\"EBBP_DUPLICATE_ADDRESS:- EBBP_DUPLICATE_ADDRESS:- An EBB duplicate address error is occurred. You must have to complete your household worksheet in the national verifier. Your provided address matched with another subscriber.\"]} |
ENROLLMENT ID: A unique identifier automatically assigned to customers at the onset of the enrollment process within Telgoo5 and ID which is used to establish API connection with NLAD
EVENT: The API utilized to execute the action
DATE: The date on which the API was called
STATE: State where the customer resides
AGENT ID: The unique user id of the agent involved
RESULT: The API response from NLAD
COMMENT: Additional notes or remarks