The ESN change report allows the users to view detailed ESN change transactions.
These reports offers search filters to set a specific date range and specifying whether the ESN change originates from the CSR or inventory.
FIELDS RETURNED IN THIS REPORT
| # | Customer ID | MDN | Old ESN | New ESN | Reference No | User Name | Payment Amount | Change Date |
|---|---|---|---|---|---|---|---|---|
| 1 | 137299 | 509598XXXX | 890124040717426XXXX | 890124040717429XXXX | TELESOURCE_123 | johndoe | 0 | 04-09-2024 04:19:00 |
CUSTOMER ID: Automatically generated identifier assigned to customers upon creation in Telgoo5
MDN: Telephone number associated with the customer in Telgoo5
Old ESN: Previous Electronic Serial Number(ESN)
New ESN: Updated Electronic Serial Number(ESN)
REFERENCE NUMBER: Identifier for the transaction reference
USER NAME: Name of the user who executed the transaction
PAYMENT AMOUNT: Amount paid for the transaction
CHANGE DATE: Date of the ESN change transaction