The customer reactivation report allows users to view customer information for those who activated their service,were disconnection due to some reason, and subsequently reconnected. It includes timestamps for both activation and re-connection events.
Users can apply filters to narrow down the report based on a specified date range and state.
Results
| # | Customer ID | First Name | Last Name | Address1 | Address2 | ZIP | City | State | Activation Date | Re-connection Date |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 102083 | John | Doe | 123 MAIN ST | 70445 | NEW YORK | NY | 07-19-2023 09:51:38 | 04-11-2024 19:03:26 |
CUST ID : An auto-generated customer ID assigned to the customer when they are created in Telgoo5.
FIRST NAME: The first name of the customer.
LAST NAME: The last name of the customer.
ADDRESS1: The first line of the service address of the customer.
ADDRESS2: The second line of the service address of the customer.
ZIP CODE (ZIP): The zip code of the service address of the customer.
CITY: The city of the service address of the customer.
STATE: The state of the service address of the customer.
ACTIVATION DATE: Date when the customer's account was activated.
RE-CONNECTION DATE: Date when the customer's account was re-connected.