When a user tries to log into Telgoo5 and enters a wrong password more than 3 times, their account gets locked.

Telgoo5 provides flexibility to unlock those accounts and allows restricting user account access by locking their account.

Follow these steps to lock/unlock an account:

1. Navigate to User settings(PC480).

2. Click on Manage employee(PC123) and search for a particular account you want to perform action on.

3. Scroll to the right of the screen to find the column Status of locked/unlocked and proceed to either lock or unlock an account based on you preference.