Overview

• What is Telgoo5?
• How to sign up for Telgoo5 services?
• What are the various platforms provided by Telgoo5?
• How does Telgoo5 manage an order?
• Permission Codes(PC codes) and User group management
• How can I determine which group I've been assigned to?

Telgoo5: Beginner's Guide

• 1. Login into Telgoo5
• 2. Create users and verify default permissions
• 3. Plan Configuration
• 4. Associate Agent plan permissions
• 5. Verify/Add Payment Gateway
• 6. Shipper Settings

See all 9 articles

User Management

• Telgoo5 User Hierarchy
• Add User in Telgoo5
• What are the default user groups in Telgoo5?
• How to add a user group?
• How to delete a user group?
• How to manage user group permissions?

See all 12 articles

Plan Management

• Plan Configuration Overview
• Editing Plan
• Copying a plan
• Duplicating a plan

Inventory Management

• Inventory Overview
• Adding Sim in the Inventory
• Add a Device
• Add Devices in Bulk

Campaigns & Notifications

• Set-up Email Notifications
• Set-up SMS Notifications
• View & Edit Email Notifications
• View & Edit SMS Notifications
• What are Telgoo5 Campaigns?
• Create a SMS Campaign

Telgoo5 Support Guide

• How to create a ticket in Telgoo5?
• What are the various support channels offered by Telgoo5?
• Escalation Matrix