View reports on repeat enrollments after 150 days. This report can be filtered against a specific date range, customer name or enrollment ID.
The report generated will provide comprehensive details about previous customer account details such as previous customer ID, ESN, etc.
FIELDS RETURNED IN THIS REPORT
| # | Enrollment ID | Customer Name | Address | City | State | Zip Code | Agent Name | Posting Date | Status | Previous Customer ID | Used Previous ESN (YES/NO) | Previous Customer ESN |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | EXXX102701 | JANE SMITH | 123 MAIN ST | NEW YORK CITY | NY | 10036 | JOHN DOE | New | 119879 | NO | 890124040717139XXXX |
ENROLLMENT ID: An auto-generated identification assigned to customers upon initiation of the enrollment process.
CUSTOMER NAME: The name of the customer being enrolled.
ADDRESS: The physical address associated with the customer's enrollment.
CITY: The city of the service address of the customer.
STATE: The state of the service address of the customer.
ZIP CODE: The zip code of the service address of the customer.
AGENT NAME: The name of the agent or employee who enrolled the customer.
POSTING DATE: The date when the enrollment information is posted or recorded.
STATUS: The current status of the enrollment process.
PREVIOUS CUSTOMER ID: The auto-generated customer ID assigned to the previous customer, if applicable.
USED PREVIOUS ESN (YES/NO): Indicates whether the previous customer's ESN (Electronic Serial Number) was used for the current enrollment.
PREVIOUS CUSTOMER ESN: The Electronic Serial Number (ESN) associated with the previous customer, if applicable.