Adding Minutes/Text Top-Up

1. Locate the Customer: Enter the customer's name, MDN, or account information into the Search Customer bar at the top of the screen and press Enter.
2. Access the Module:  Once the customer record is open, click the Add Topup - Minute/Text (PC60) link located under the Quick Links panel on the right side of the screen.
3. Configure the Top-Up:
   • Once the "Add Minutes / Top-Up Balance" screen loads, choose the appropriate payment method from the right-hand panel (e.g., Credit Card (PC414), Cash (PC415), Money Order (PC416), or others).

• Use the Top-Up Amount drop-down menu to select the desired plan or top-up denomination.
• If the required plan is not listed, contact your admin or project manager to ensure your permissions are set correctly.

4. Review Payment Details:
   • Verify the Tax Breakdown and Total Tax fields.
   • Confirm the Processing Fee, if applicable.
   • Check the Total Amount calculation at the bottom, which breaks down how much is being covered by the customer's existing Wallet Amount versus the remaining Pay Amount required.

5. Finalize: Once all details are verified and the payment method is selected, click the green Complete Purchase button at the bottom of the form to process the transaction.
   • You can return to the main customer account page to verify the Top-Up has been added successfully, this should happen immediately.