Multiline Plan Configuration the creation of multiple lines under a single customer account, either on the same plan or different plans, with the flexibility to assign different pricing for each line.
Setting up Multiline Plans
Telgoo5Plan Config (config controlled)
Go to System Config(PC234) > Plan Change/Renew > Allow To Add Multiline Plan (SC1540)’ config as Y
After the config is allowed you will be able to set the plans as Multiline plans. See this article on setting up the plans. How to setup plans?
Once a plan is marked as a “Multiline Plan,” it will be available for enrollment, plan changes, and plan renewals across all sources.
Activation from Telgoo5 with more than 1 lines:
- When adding more than one line on multiline plans, you will be able to select different plans for all lines
API changes
The new change_plan_type tag, which allows handling of plan change operations is added in the API
Request
{
"enrollment_id": "",
"plan_id": "874",
"change_type": "IMMEDIATE",
"change_plan_type": "CHANGE_PLAN",
"keep_original_expiry": null,
"customer_token": "111111111",
"payment_token": "222222222",
"billing_state": "CA",
"billing_city": "California",
"billing_zip": "90001",
"billing_address1": "123 s main st",
"billing_address2": "",
"payment_method": "CREDIT_CARD",
"action": "change_plan",
"agent_id": "",
"source": "WEBSITE",
"is_payment_completed": "N",
"card_number": "",
"name_on_card": "TEST",
"cvv": "312",
"expiration_month": "02",
"expiration_year": "2030",
"card_type": "Visa",
"enrollment_ids": [
"",
""
],
"request_name": "plan",
"vendor_id": ""
}
Response
{
"data": {
"transaction_id": 120053041505,
"invoice_no": "2025-01-403"
},
"success": [
"Request sent successfully for total lines 2 to plan change TEST MULTILINE PLAN To Test Multiline Plan. New plan will be effective from 01-21-2025 "
],
"msg_code": "RESTAPI000",
"msg": "Success"
}