We are excited to introduce our latest enhancement to the CSR notes system.
Now you can easily view all Email and SMS notifications sent to a subscriber directly from the CSR notes section.
If you’ve ever sent a notification or campaign, and wanted a record of that directly in the customer notes, this is the solution.
This enhancement provides a more clear picture of all communications sent to a subscriber at a glance.
For a more detailed view of all notifications sent to a subscriber, including the ability to resend notifications we have added an additional feature called Resend Notification.
This feature can be activated from the Telgoo5 user settings, by enabling Resend Notification (PC930).
Please click the button below for full documentation!