We are thrilled to announce another reporting enhancement with Customer Activity Log (PC1163) report in Telgoo5.
This powerful report empowers users with invaluable insights into a wide range of customer activities, including plan changes/renewals, customer reconnects/disconnects, address changes, and many more.
Every time a relevant action occurs on a customer account, it is captured in this report, ready for your analysis and tracking needs.
This report can be accessed from Customer Reports under All Reports.
Users can generate reports based on a specified user chain within a particular date range.
Additionally, the system offers bulk download capability, allowing users to download data spanning over three months.
Click the button below for full documentation!