MSGCD

Description

Return

Code

Transaction Type(s)

A_AMS_OFFLINE

Address matching service is currently offline. Please try again later.

500

Verify, Enroll, Transfer

ACP_CERT_IND_REQUIRED

Certification Indicator is required.

400

Verify, Enroll, Transfer

APPLICATION_NOT_COMPLETE

The subscriber has not finished qualifying through the National Verifier.

They can complete their application at ACPbenefit.org.

400

Verify, Enroll

APPLICATION_NOT_FOUND

The subscriber has not qualified through the National Verifier yet or their

application has expired. You can qualify them now at getemergencybroadband.org

400

Verify, Enroll, Transfer

APPLICATION_PENDING

The subscriber's application is currently under review. For more information please

contact USAC at ebbhelp@usac.org.

400

Verify, Enroll, Transfer

AUTH_REQUIRED

User authentication required.

401

Verify, Enroll, Transfer, Update,

De-enroll, Batch

AVP_NOT_AUTHORIZED

The SAC is not authorized to use the AVP Program Exception.

400

BQP_INFO_REQUIRED

BQP information is required when the School Lunch Exception flag is

selected.

400

Verify, Enroll, Transfer

CANNOT_ENTER_PHONE_NUMBER_AND_SUBSCRIBER_ID

Cannot enter both fields for this transaction. Must provide the subscriber's phone number in EBBP or the subscriber ID.

400

Update, De-enroll

CANNOT_PROVIDE_EXTERNAL_ENROLLMENT_INFO

If an application ID is provided, then the subscriber's address, last 4 SSN/Tribal ID, or BQP information cannot be provided.

400

Verify, Enroll, Transfer

CANNOT_PROVIDE_SUBSCRIBER_PII

If the Update Indicator is provided, then the subscriber’s first name, date of birth, last 4 SSN/Tribal ID, address, and BQP information cannot be provided.

400

Update

CANNOT_PROVIDE_TRANSFER_EXCEPTION

The subscriber is not subject to the transfer limit at this time and a transfer

exception reason may not be provided.

400

Transfer

CANNOT_TRANSFER_SAME_SAC

Cannot transfer a subscriber to the same SAC number.

400

Transfer

CANNOT_UPDATE_BQP_IDENTITY_FIELDS

Cannot update BQP identity fields.

400

Update

CANNOT_UPDATE_DEVICE

The one-time device benefit has already been claimed and reimbursed for

this consumer and the date cannot be removed.

400

Update

CANNOT_UPDATE_EBBP_ELIG_INFO

The EBB Program eligibility information cannot be updated.

400

Update

CANNOT_UPDATE_IDENTITY_FIELDS

Cannot update identity fields.

400

Update

CANNOT_UPDATE_SAC

The SAC number cannot be changed during an update. Please use the transfer service to transfer subscribers between SACs.

400

Update

CANNOT_UPDATE_SVCINITDATE

Service initialization date cannot be updated. The service initialization date must be mm/dd/yyyy.

400

Update

CANNOT_USE_SPECIFIED_ELIG_CODE

Cannot use this eligibility code for this subscriber.

400

Verify, Enroll, Transfer

CERT_IND_REQUIRED

Certification Indicator is required.

400

Verify, Enroll, Transfer

CONSUMER_FEE_REQUIRED

The Consumer Fee is required.

400

Verify, Enroll, Transfer, Update

MSGCD

Description

Return

Code

Transaction Type(s)

DEENROLL_ERROR

An unspecified error occurred while attempting to de-enroll the subscriber.

400

De-enroll

DETAIL_TRANSACTION_TOO_MANY_TYPES

Only one transaction type can be selected for a detail-transaction report.

400

Reports

DEVICE_COPAY_REQUIRED

The Device Copay is required when the Device Reimbursement Date is

provided.

400

Verify, Enroll, Transfer, Update

DEVICE_DELIVERY_METHOD_REQUIRED

The Device Delivery Method is required when the Device Reimbursement

Date is provided.

400

Verify, Enroll, Transfer, Update

DEVICE_MAKE_REQUIRED

The Device Make is required when the Device Reimbursement Date is

provided.

400

Verify, Enroll, Transfer, Update

DEVICE_MODEL_REQUIRED

The Device Model is required when the Device Reimbursement Date is

provided.

400

Verify, Enroll, Transfer

DEVICE_TYPE_REQUIRED

The Device Type is required when the Device Reimbursement Date is

provided.

400

Verify, Enroll, Transfer, Update

DEVICE_WARNING

The consumer has already been enrolled with # carrier(s) that indicated the one-time device benefit was provided to the consumer. Most recent date:

MM/DD/YY.

200

Verify, Enroll, Transfer, Update

DOB_IN_FUTURE

Date of birth cannot be in the future.

400

Verify, Enroll, Transfer

DOB_REQUIRED

Subscriber's date of birth is required.

400

Verify, Enroll, Transfer, Update

DUPLICATE_ADDRESS

The primary address in this transaction matches the primary address of

another subscriber.

400

Verify, Enroll, Transfer

DUPLICATE_FILE

This file has already been processed.

400

Batch

DUPLICATE_PHONE_NUMBER

The phone number in this transaction matches the phone number of another

subscriber.

400

Verify, Enroll, Transfer

DUPLICATE_SUBSCRIBER

The subscriber in this transaction is a duplicate of another subscriber.

400

Verify, Enroll, Transfer

DUPLICATE_SUBSCRIBER_NLAD

The subscriber in this transaction is a duplicate of another subscriber in the EBB Program. Select the EBB Program certification if you choose to transfer

this subscriber.

400

Verify, Enroll, Transfer

DUPLICATE_SUBSCRIBER_NLAD

The subscriber in this transaction is a duplicate of another subscriber in the

ACP. Select the ACP certification if you choose to transfer this subscriber.

400

Verify, Enroll, Transfer, Update

DUPLICATE_SUBSCRIBER_AND_PHONE_NUMBER

This transaction contains a duplicate subscriber and a duplicate phone

number.

400

Verify, Enroll, Transfer

EBBP_DUPLICATE_ADDRESS

The primary address in this transaction matches the primary address of

another subscriber. The subscriber must complete the household worksheet in the National Verifier.

400

Verify, Enroll, Transfer

ELIGIBILITY_CODE_REQUIRED

Subscriber eligibility program is required when Alternative Verification Process Exception flag is selected.

400

Verify, Enroll, Transfer

EMPTY_SAC

SAC number is required.

400

Reports

EMPTY_L4DSSN_AND_TRIBALID

Must provide the last four digits of the subscriber's social security number or the subscriber's Tribal ID.

400

Verify, Enroll, Transfer

MSGCD

Description

Return

Code

Transaction Type(s)

EMPTY_STATE

State is required.

400

Verify, Enroll, Transfer, Update

ENDDATE_BEFORE_STARTDATE

The end date cannot occur before the start date.

400

Reports

END_DATE_BEFORE_START_DATE

The SAC end date cannot occur before the SAC start date.

400

Reports

ERRORS

[Batch Status Code] Batch processed with errors. Check the rejected-row file for more information.

Batch

FILE_ALREADY_SUBMITTED

This file has already been processed.

400

Batch

FILE_CREATION_ERROR

An unspecified error occurred while attempting to create the report file. Please try again later.

400

Reports

FILE_DOES_NOT_EXIST

The rejected-rows file could not be found.

400

Batch

FILE_EMPTY

File contains no transactions.

400

Batch

FILE_NAME_LENGTH_EXCEED_LIMIT

The filename cannot exceed 50 characters.

400

Batch

FILE_NAME_LENGTH_TOO_SHORT

The SAC number in the filename must be exactly six-characters long.

400

Batch

FILE_NOT_CSV

File is not in the CSV format.

400

Batch

FILE_NOT_FOUND

File not found.

400

Batch

FILE_SUBMITTED

File submitted.

200

Batch

FILE_READ_ERROR

Cannot read file.

400

Batch

FILE_SIZE_EXCEED_LIMIT

File size limit exceeded.

400

Batch

FILE_SIZE_ZERO

File size must be greater than 0 bytes.

400

Batch

FILE_UPLOAD_LIMIT

The file cannot be uploaded because you currently have 5 files In Progress.

400

Batch

FILENAME_EMPTY

File must have a name.

400

Batch

FIRST_NAME_REQUIRED

First name is required.

400

Verify, Enroll, Transfer, Update

GATEWAY_ERROR

Unspecified gateway error occurred. Please try again later.

504

Verify, Enroll, Transfer, Update,

De-enroll, Batch

HEADERS_INVALID

File contains invalid headers.

400

Batch

IN_PROGRESS

Batch is currently being processed.

Batch

INCOMPLETE_BQP_INFORMATION

If any BQP information is provided, then all BQP information is required, except for BQP Middle Name.

400

Verify, Enroll, Transfer

INCOMPLETE_MAILING_ADDRESS

If any data is provided for any fields in the mailing address, then all mailing

address fields are required, except for secondary mailing address.

400

Verify, Enroll, Transfer, Update

INCORRECT_REPORT_FORMAT

Report format must be JSON or CSV.

400

Reports

MSGCD

Description

Return

Code

Transaction Type(s)

INELIGIBLE_FOR_TRANSFER

Date eligible for transfer: mm/dd/yyyy

400

Verify, Enroll, Transfer

INVALID_30_FUTURE_DATE

The Device Reimbursement Date cannot occur more than 30 days in the

future.

400

Verify, Enroll, Transfer, Update

INVALID_ACP_CERT_IND

Certification Indicator must be 0 for this subscriber.

400

Verify, Enroll, Transfer

INVALID_ADDRESS

Address unrecognized (failed Address Matching Service).

400

Verify, Enroll, Transfer

INVALID_ADDRESS_LINE

Invalid address line.

400

Verify, Enroll, Transfer

INVALID_APPLICATION_ID

The application ID must be alphanumeric and be in the following format:

XXXXXX-XXXXX.

400

Verify, Enroll, Transfer

INVALID_CERT_IND

Certification Indicator must be 0 for this subscriber.

400

Verify, Enroll, Transfer

INVALID_CITY

City has invalid characters, length, or format.

400

Verify, Enroll, Transfer, Update

INVALID_CITY_STATE_ZIP

Invalid city/state/zip code combination.

400

Verify, Enroll, Transfer

INVALID_CONSUMER_EMAIL

The consumerEmail must be a minimum of 2 characters and cannot exceed 50 characters and must be in correct email format.

400

Verify, Enroll, Transfer, Update

INVALID_CONSUMER_FEE

The Consumer Fee must be either 0 or 1.

400

Verify, Enroll, Transfer, Update

INVALID_DATE_FORMAT

Date is in the incorrect format. The correct format is: MM/DD/YYYY.

400

Verify, Enroll, Transfer, Update,

De-enroll, Reports

INVALID_DATE_RANGE

Date range cannot be more than 2 years from current date.

400

Reports

INVALID_DEENROLL_TRANSACTION_TYPE

Invalid de-enroll code.

400

De-enroll

INVALID_DEVICE_COPAY

The Device Copay must be in XX.XX format and can only contain numbers

and a period (.).

400

Verify, Enroll, Transfer, Update

INVALID_DEVICE_DELIVERY_METHOD

The Device Delivery Method must be one of the following: shipped, in store,

installed by provider.

400

Verify, Enroll, Transfer, Update

INVALID_DEVICE_MAKE

The deviceMake must be a minimum of 2 characters and cannot exceed 50

characters.

400

Verify, Enroll, Transfer, Update

INVALID_DEVICE_MODEL

The Device Model cannot exceed 50 characters and can contain alphanumeric characters, the SPACE character, and the following special

characters: - ' _ : ; # @ & ( ) ! .

400

Verify, Enroll, Transfer, Update

INVALID_DEVICE_TYPE

The deviceType cannot have any value other than one of the following: laptop, desktop computer, tablet

400

Verify, Enroll, Transfer, Update

INVALID_DOB_DATE_FORMAT

Date of birth format is incorrect. The correct format is: MM/DD/YYYY.

400

Verify, Enroll, Transfer, Update

INVALID_DOB_VALUE

Date of birth contains an invalid value.

400

Verify, Enroll, Transfer, Update

INVALID_ELIGIBILITY_CODE

Subscriber eligibility program (eligibilityCode) can not have any value other than one of the following: E1, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12,

E13, E15, E50, E51, E52, and E53.

400

Verify, Enroll, Transfer, Update

INVALID_ELIGIBILITY_CODE_ACP

Subscriber eligibility program (eligibilityCode) can not have any value other

than one of the following: E1, E2, E3, E4, E8, E9, E10, E11, E13, E15, E50, E51, E53, and E54

400

Verify, Enroll, Transfer

MSGCD

Description

Return

Code

Transaction Type(s)

INVALID_ETC_GENERAL

Provider general use field contains invalid values.

400

Verify, Enroll, Transfer, Update

INVALID_ETC_SUBSCRIBER_REPORT_TYPE

Report type must be "summary" or "detail".

400

Reports

INVALID_EXPECTED_RATE

The Expected Rate must be in XX.XX format and can only contain numbers

and a period (.).

400

Verify, Enroll, Transfer, Update

INVALID_EXPECTED_RATE_DEVICE

The Expected Rate Device must be in XX.XX format and can only contain numbers and a period (.).

400

Verify, Enroll, Transfer, Update

INVALID_FIELD_LENGTH

Invalid field length.

400

Verify, Enroll, Transfer

INVALID_FILE

File is invalid.

400

Batch

INVALID_FILENAME_CHARS

The filename contains a SPACE or one or more of the following invalid characters: \ / : * \" < > |

400

Batch

INVALID_FLAG_FORMAT

This flag field can accept only a value of "0" or "1".

400

Verify, Enroll, Transfer

INVALID_FUTURE_DATE

Date cannot occur in the future.

400

Verify, Enroll, Transfer, Update,

De-enroll, Reports

INVALID_LATITUDE_CHARACTER

Latitude may only contain one dash and only in the beginning.

400

Verify, Enroll, Transfer

INVALID_LATITUDE_RANGE

Latitude range to the left of the decimal must be between -15 & 90,

inclusive.

400

Verify, Enroll, Transfer

INVALID_L4DSSN_FORMAT

SSN format incorrect or Invalid character length used.

400

Verify, Enroll, Transfer

INVALID_LASTNAME

Invalid characters used in the name fields, or name field lengths are

incorrect.

400

Verify, Enroll, Transfer, Update

INVALID_LONGITUDE_CHARACTER

Longitude may only contain one dash and only in the beginning.

400

Verify, Enroll, Transfer

INVALID_LONGITUDE_RANGE

Longitude range to the left of the decimal must be between -180 & 180,

inclusive.

400

Verify, Enroll, Transfer

INVALD_MARKET_VALUE

The Market Value must be in XX.XX format and can only contain numbers

and a period (.).

400

Verify, Enroll, Transfer, Update

INVALID_MODEL_NUMBER

The Model Number cannot exceed 50 characters and can contain alphanumeric characters, the SPACE character, and the following special

characters: - ' _ : ; # @ & ( ) ! .

400

Verify, Enroll, Transfer, Update

INVALID_NAME

Invalid characters used in the name fields, or name field lengths are

incorrect.

400

Verify, Enroll, Transfer

INVALID_NO_REP_VALUE

Invalid Rep Not Assisted value.

400

Verify, Enroll, Transfer, Update,

De-enroll

INVALID_NUMBER_OF_FIELDS

Incorrect number of fields for this transaction.

400

Verify, Enroll, Transfer, Update,

De-enroll

INVALID_PHONE_NUMBER

The phone number provided is not a valid phone number.

400

Verify, Enroll, Transfer, Update,

De-enroll

INVALID_REPID

Invalid Rep ID.

400

Verify, Enroll, Transfer, Update,

De-enroll

MSGCD

Description

Return

Code

Transaction Type(s)

INVALID_SAC

The SAC number for this transaction differs from the SAC number in the

filename.

400

Batch

INVALID_SCHOOL_NAME

The schoolName must be a minimum of 2 characters and cannot exceed 50

characters.

400

Verify, Enroll, Transfer

INVALID_SERVICE_TYPE

The service type cannot have any value other than one of the following: DSL,

Cable, Fiber, FixedWireless, Satellite, MobileBroadband.

400

Verify, Enroll, Transfer, Update

INVALID_SESSIONID

There was an error with your session token. Log out then log back in and try

again.

400

Verify, Enroll, Transfer, Update,

De-enroll, Batch

INVALID_SNAP_PERIOD_FORMAT

SnapPeriod is in the incorrect format. The correct format is: MM/YYYY.

400

Reports

INVALID_SNAPSHOT_PERIOD

Data does not exist for the snapshot period.

400

Reports

INVALID_SSN

The Social Security Number has invalid characters, length, or format.

400

Verify, Enroll, Transfer

INVALID_STATE

Unrecognized state code.

400

Verify, Enroll, Transfer, Update

INVALID_SUBSCRIBER_ID

The subscriber ID has invalid characters, length, or format.

400

Update, De-enroll

INVALID_SVCINITDATE

The service initialization date cannot occur before 12/10/1985.

400

Verify, Enroll, Transfer, Update

INVALID_TRANSACTION_REPORT_TYPE

Invalid transaction type.

400

Reports

INVALID_TRANSFER_EXCEPTION

The transfer exception code you have provided is invalid. Please provide one

of the valid transfer exception codes.

400

Transfer

INVALID_TRIBAL_ID

Tribal ID has invalid characters, length, or format.

400

Verify, Enroll, Transfer

INVALID_TRIBALID_FORMAT

The Tribal ID has invalid characters, length, or format.

400

Verify, Enroll, Transfer, Update

INVALID_UPDATE_IND

The update indicator must be either 0 or 1.

400

Update

INVALID_ZIP_CODE

Zip code has invalid characters, length, or format.

400

Verify, Enroll, Transfer, Update

LASTNAME_REQUIRED

Subscriber's last name is required.

400

Verify, Enroll, Transfer, Update

LATITUDE_MAXIMUM_DECIMAL_13

Latitude must have a maximum of 13 digits to the right of decimal.

400

Verify, Enroll, Transfer

LATITUDE_MINIMUM_DECIMAL_5

Latitude must have a minimum 5 digits to the right of decimal.

400

Verify, Enroll, Transfer

LATITUDE_MUST_CONTAIN_DECIMAL

Must contain one period, but not more than one.

400

Verify, Enroll, Transfer

LATITUDE_REQUIRED

Latitude is required when AMS Failure Exception and Tribal Benefit flags are

provided.

400

Verify, Enroll, Transfer

LONGITUDE_MAXIMUM_DECIMAL_13

Longitude must have a maximum of 13 digits to the right of decimal.

400

Verify, Enroll, Transfer

LONGITUDE_MINIMUM_DECIMAL_5

Longitude must have a minimum of 5 digits to the right of decimal.

400

Verify, Enroll, Transfer

LONGITUDE_MUST_CONTAIN_DECIMAL

Must contain one period, but not more than one.

400

Verify, Enroll, Transfer

LONGITUDE_REQUIRED

Longitude is required when AMS Failure Exception and Tribal Benefit flags

are provided.

400

Verify, Enroll, Transfer

MALFORMED_DOCUMENT

Malformed document.

400

Batch

MSGCD

Description

Return

Code

Transaction Type(s)

MARKET_VALUE_REQUIRED

The Market Value is required when the Device Reimbursement Date is

provided.

400

Verify, Enroll, Transfer, Update

MAX_SACS_LIMIT_REACHED

Maximum number of SACs should not exceed 250.

400

Reports

MAXIMUM_DEVICE_COPAY

The Device Copay cannot be greater than $49.99.

400

MAXIMUM_EXPECTED_RATE

Expected Rate cannot be greater than $75 when EBBP Tribal Benefit flag is provided. Expected Rate cannot be greater than $50 when EBBP Tribal

Benefit flag is not provided.

400

Verify, Enroll, Transfer, Update

MAXIMUM_EXPECTED_RATE_DEVICE

Expected Device Rate can be no greater than $100.

400

Verify, Enroll, Transfer, Update

MAXIMUM_MARKET_VALUE

The Market Value can be no greater than $19,999.99.

400

Verify, Enroll, Transfer, Update

MAXIMUM_RATE_ACP

Expected Rate can be no greater than $75 when Tribal Benefit flag is provided. Expected Rate can be no greater than $30 when Tribal Benefit flag

is not provided.

400

Verify, Enroll, Transfer, Update

message

Subscriber successfully updated

200

Batch

message

Subscriber successfully enrolled

200

Batch

message

Subscriber de-enrolled

200

Batch

message

Subscriber successfully updated

200

Batch

message

Subscriber successfully transferred

200

Batch

message

Subscriber passed all validations and verifications

200

Batch

METHOD_NOT_ALLOWED

The HTTP request method is not valid for this API.

405

Verify, Enroll, Transfer, Update,

De-enroll

MINIMUM_DEVICE_COPAY

The Device Copay must be at least 10.01.

400

Verify, Enroll, Transfer, Update

MINIMUM_EXPECTED_RATE

Expected Device Rate can be no less than $0.00.

400

Verify, Enroll, Transfer, Update

MINIMUM_EXPECTED_RATE_DEVICE

Expected Device Rate can be no less than $0.00.

400

Verify, Enroll, Transfer, Update

MINIMUM_MARKET_VALUE

The Market Value can be no less than $0.00.

400

Verify, Enroll, Transfer, Update

MISSING_PHONE_NUMBER_OR_EMAIL

The Consumer Email or Telephone Number or Contact Phone Number must

be provided.

400

Verify, Enroll, Transfer, Update

MISSING_PHONE_NUMBER_OR_SUBSCRIBER_ID

Must provide the subscriber's phone number or the subscriber ID.

400

Update, De-enroll

MISSING_REQUIRED_FIELD

Missing required field.

400

Verify, Enroll, Transfer, Update,

De-enroll

MISSING_SSN_OR_TRIBAL

Must provide the last four digits of the subscriber's Social Security Number or

the subscriber's Tribal ID. If neither provided, enter “0000” for Last 4 SSN.

400

Verify, Enroll, Transfer

MODEL_NUMBER_REQUIRED

The Model Number is required when the Device Reimbursement Date is

provided.

400

Verify, Enroll, Transfer, Update

MULTIPLE_EXCEPTION_SELECTED

Only one of the following exception flags can be provided: Alternative Verification Process Exception or School Lunch Exception.

400

Verify, Enroll, Transfer

MSGCD

Description

Return

Code

Transaction Type(s)

MULTIPLE_REPID_REPNOTASSISTED

No transaction can include a Representative ID and repNotAssisted value of 1.

400

Verify, Enroll, Transfer, Update,

De-enroll

MULTIPLE_SUBSCRIBERS

This request cannot be processed. Please e-mail USAC at ACProgram@usac.org.

400

De-enroll, Update

MULTIPLE_SUBSCRIBERS_FOUND

Multiple subscribers found matching that identity information, please use the subscriber ID.

400

Update, De-enroll

NOT_ELIGIBLE_ACP

Subscriber not eligible for ACP due to eligibility program used on NV application.

400

Verify, Enroll, Transfer

NOT_WITHIN_DATE_RANGE

This request cannot be processed. Please e-mail USAC at ACProgram@usac.org.

400

Reports

NV_UNAVAILABLE

The National Verifier service is currently unavailable. Please try again later.

500

Verify, Enroll, Transfer, Update,

De-enroll

PLEASE_RESUBMIT

[Batch Status Code] The file needs to be resubmitted.

Batch

PROCESSING_ERROR

[Batch Failed Reason Code] There was an unspecified error processing the file.

Batch

PROHIBITED_REPNOTASSISTED_VALUE

This transaction cannot contain a repNotAssisted value of 1.

400

Verify, Enroll, Transfer, Update,

De-enroll

REJECTED

[Batch Status Code] The file was rejected.

Batch

REPID_DEADLINE_MISSED

Representative has missed their annual agreement deadline.

400

Verify, Enroll, Transfer, Update,

De-enroll

REPID_NOT_ACTIVE

Representative ID is not active.

400

Verify, Enroll, Transfer, Update,

De-enroll

REPID_NOT_LINKED

Representative ID is not linked.

400

Verify, Enroll, Transfer, Update,

De-enroll

SAC_DOES_NOT_EXIST

The SAC number could not be found.

400

Verify, Enroll, Transfer, Update,

Batch

SAC_NOT_FOUND

The SAC number could not be found.

200

Reports

SAC_NOT_SIX_DIGITS

SAC number is not 6 digits.

400

Verify, Enroll, Transfer, Update,

Reports

SCHOOL_LUNCH_CERT_REQUIRED

School Lunch Certification is required when the School Lunch Exception flag

is selected.

400

Verify, Enroll, Transfer

SCHOOL_NAME_REQUIRED

School Name is required when the School Lunch Exception is provided or if

the AVP exception is provided and eligibilityCode = E50 or E51.

400

Verify, Enroll, Transfer

SERVICE_UNAVAILABLE

Service unavailable. Please try again later.

503

Verify, Enroll, Transfer, Update,

De-enroll, Batch

SSN_AND_TRIBAL

Provide either the last 4 digits of the subscriber's SSN or the Tribal ID, do not

provide both.

400

Verify, Enroll, Transfer

SSN_AND_TRIBAL_BQP

Provide either the last 4 digits of the benefit qualifying person's SSN or the

Tribal ID, do not provide both.

400

Verify, Enroll, Transfer

MSGCD

Description

Return

Code

Transaction Type(s)

STATE_FED_FAIL

Subscriber program eligibility could not be found.

400

Verify, Enroll, Transfer

STATE_WEBSERVICE_ERROR

State verification services are currently unavailable. Please try again later.

503

Verify, Enroll, Transfer

SUBSCRIBER_ADDRESS_CANNOT_BE_PO_BOX

The subscriber's primary address cannot be a PO Box.

400

Verify, Enroll, Transfer

SUBSCRIBER_BQP_MATCH

The subscriber and benefit qualifying person cannot be the same.

400

Verify, Enroll, Transfer

SUBSCRIBER_NOT_FOUND

Subscriber not found.

404

Update, De-enroll

SUBSCRIBER_NOT_FOUND_ERROR

Subscriber Not Found

400

Update, De-enroll

SUBSCRIBER_OVER_130

No subscriber can be more than 130 years of age.

400

Verify, Enroll, Transfer

SUBSCRIBER_UNDER_18

No subscriber can be less than 18 years of age.

400

Verify, Enroll, Transfer

SUCCESS

Batch was processed without errors.

202

Batch

SVCINITDATE_DOES_NOT_MATCH

The service initialization date must be mm/dd/yyyy.

400

Verify, Enroll, Transfer, Update

SYSTEM_ERROR

There was an unspecified error.

400

Batch

TOO_FEW_HEADERS

[Batch Failed Reason Code] File was rejected for having too few headers.

Batch

TOO_MANY_HEADERS

[Batch Failed Reason Code] File was rejected for having too many headers.

Batch

TOO_MANY_SACS

Detail reports can only accept a single SAC number.

400

Reports

TPIV_FAIL

Subscriber failed third-party identity verification.

400

Verify, Enroll, Transfer

TPIV_FAIL_NAME_SSN4

Subscriber name or SSN4 could not be validated.

400

Verify, Enroll, Transfer

TPIV_FAIL_DECEASED

Subscriber is identified as deceased.

400

Verify, Enroll, Transfer

TPIV_FAIL_DOB

Subscriber date of birth could not be validated.

400

Verify, Enroll, Transfer

TPIV_FAIL_IDENTITY_NOT_FOUND

Subscriber identity could not be found.

400

Verify, Enroll, Transfer

TRANSACTION_EFFECTIVE_DATE_BEFORE_SVCINITDATE

Transaction effective date cannot occur before service initiation date.

400

Verify, Enroll, Transfer, Update,

De-enroll

TRANSACTION_EFFECTIVE_DATE_IN_FUTURE

Transaction effective date cannot occur in the future.

400

Verify, Enroll, Transfer, Update,

De-enroll

TRANSACTION_EFFECTIVE_DATE_IS_EMPTY

Transaction effective date is required.

400

Verify, Enroll, Transfer, Update,

De-enroll

TRANSACTION_NOT_AVAILABLE

This transaction is not allowed at this time.

400

Verify, Enroll, Transfer, Update,

De-enroll

TRANSACTION_TYPE_IS_EMPTY

Transaction type is required.

400

De-enroll

TRANSACTION_TYPE_NOT_ENROLL

Transaction type is not "enroll"

400

Verify, Enroll

TRANSACTION_TYPE_NOT_TRANSFER

Transaction type is not "transfer".

400

Transfer

TRANSACTION_TYPE_NOT_UPDATE

Transaction type is not "update".

400

Update

TRIBAL_BENEFIT_FLAG_DEFICIENT_CONSUMER_INFO

Tribal Benefit Flag cannot be applied for this location. The location cannot be

verified by USAC and either the consumer has provided insufficient

400

Verify, Enroll, Transfer