About this guide

• How to Use This Guide
• What Telgoo5 Is and What It Does for You

Logging and Navigating Telgoo5

• The Dashboard
• Searching for a Customer

Working a Customer Profile

• Live Status — Real-Time Balances
• Quick Links — Top-Up, Plan Change, Renewal, Add Products
• Multi-line Accounts (Parent / Child)

Inventory Management

• Core Inventory Operations
• Adding Inventory
• Inventory Reporting and Requests

Reporting

• Reports Dashboard
• Customized Reports
• Saved Parameters: Reports