A Digital Wallets ensures convenience to the user and enables user to make quick payments online. It allows user to securely store funds, make transactions, and track payment histories etc.
Customer Wallet is a kind digital wallet which helps customer to make transactions in Telgoo5 system.
Here customer can add funds to the his Customer Wallet account for hassle free transactions. These funds can be used for the future transactions to purchase Minute top-up, Data top-up, upgrade plan, Bill payment, and renew plan etc.
To Access customer wallet then navigate to --> Login to Telgoo5 --> select customer -> check on the top middle screen there will be an icon labelled + sign with wallet balance. To add funds to wallet. To add funds to wallet click on the + wallet balance icon, once the add wallet popup window is open please check the below steps.
1. In the amount field add the required amount user needs to add to wallet (Mandatory).
2. Select type of payment mode through which the wallet will be funded.
3. Enter receipt number.
4. Click on submit. Once done agent will be prompted a successful notification click ok to go back to CSR. Through which Mode of Payments we can fund wallet .
There are different sources accepted in Telgoo5 system, below are the accepted mode of payments.
• Credit card
• Cash
• Using Pin
• Add wallet through top-up card
• Skip payment